Returns
The best in Returns experience: easy, profitable,
and scalable
Bigblue’s returns portal helps brands optimise returns and transform reverse logistics from a cost into a retention opportunity.
“Store-credit is a revolution at Zēta. It’s a huge time saver for the team.”
Laure Babin
Founder of Zeta Shoes
Retain revenue with returns
Fewer refunds, more exchanges.
Our portal encourages the use of Store-Credit for returns instead of cash refunds. Transforming returns into a new opportunity for buyers to shop in your store.
Reduce pressure on your support team
Buyers can initiate a return at any time, allowing your support team to save valuable time.
Using the returns portal to gather valuable insights to improve your product collection to understand the main reasons for returns.
Go printerless!
More than 70% of European buyers don’t have a printer. Offer them the convenience of printerless returns.
Bigblue enables your brand with the same seamless returns experience proposed by Amazon and Zalando.
How it works
Your return experience is an extension of your brand
Create a more engaging experience for your customers, and customise your return portal with your brand's unique identity.
Enforce your return policy by setting the return window and the cases where you offer a return shipping label.